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- HP SmartStream Director Software and Driver Downloads | HP® Customer Support

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Having printer issues with Mac? Learn more here. If the tool cannot find your printer, read the following lists of troubleshooting tips to connect your printer. For detailed information on how to connect your printer or if you get an error message when trying to connect, go to the HP Support page, type your printer model, and then search for the document on installing your printer for a USB, wired Ethernetor wireless connection hp director windows 10 for the error message that displays.

Click here. Restart the printer and the computer: Restarting the computer and the printer can clear error conditions. Confirm the printer connection and network name: On the printer, make sure the blue light next to the Wireless icon is on and steady.

Open the Wireless network menu to make sure the printer is connected to the same network as your computer. Move the printer and смотрите подробнее closer together: Move the printer and the computer closer to your wireless router, to within 6 ft 1. Wireless signals are weaker at greater distances between the printer and the router. Manually connect the printer to the network: Many HP printers have a Wireless Setup Wizard on the printer control panel network or wireless settings menus.

Follow the on-screen instructions to connect the printer to the network. Restart the router: If you are experiencing a slow or intermittent wireless connection, restart your router. Источник your router manufacturer, Internet service provider, or network administrator for instructions on how to restart the router. Check the router band setting: Many routers operate in both 2. Make sure the 2. If the router broadcasts separate network names SSIDs for each band, connect the printer to the 2.

Check your firewall software: Your firewall software might prevent the printer from accessing the computer. Accept or allow any firewall messages that display during the printer /2941.txt download hp director windows 10 installation.

You can also configure the software to allow HP downloads and installations. Check for obstructions between the printer and the router: Remove any metal objects between the printer, the computer, and читать полностью access point router. Objects such as refrigerators or metal bookcases can interfere with wireless signals.

Check for other devices that emit radio and wireless signals: Move any devices that emit radio signals, such as microwaves and cordless telephones, farther away from the printer. Use the control panel menu to type an IP address that is valid for use on your local area network. The green link light should be steady, and the orange activity light should blink when the cable is connected. Check the cable: Examine the Ethernet cable attached to the rear of the printer to make sure that it is not a phone cable Ethernet cables and phone cables look similar but are different sizes.

Reconnect the cable: Disconnect, and then reconnect the Ethernet cable to the rear of the printer, and /21088.txt plug the cable into another valid port on the router. Use a different cable: Connect a different Ethernet cable. Restart the printer hp director windows 10 the computer: Restarting the computer and the printer can clear possible error conditions.

Reconnect the cable: Disconnect and reconnect the USB cable from the printer and the computer. Disconnect from a USB hub or docking station: If you are using a USB hub or docking station, try connecting the cable directly to the computer. HP supports USB cables less than 3 m 9 ft 10 in in length. Disconnect other USB hp director windows 10 If you have several USB-connected devices, such as another printer, the computer might not have sufficient power supplied to the USB ports to detect all of them.

Disconnect any other USB devices that are not in use. However, select one of the following links to resolve /8589.txt printing, connection, or scanning issues. Printer offline issue: If you see an offline message as the status for hp director windows 10 printer or a Printer not responding message when attempting to print, go to Printer is Offline Mac.

Print quality issues: If the quality of a printed document or photo is not as expected, go to HP Supporttype your printer model number, and then search for design integration using autodesk revit 2019 pdf free quality to find the Fixing Poor Print Quality document hp director windows 10 steps to resolve the issue.

Scan quality issues: If the computer file or printout has vertical lines, incorrect colors, color bands, or poor resolution after scanning, go to Improving Scan По этому сообщению. Hp director windows 10 Print and /2774.txt Doctor detected missing printer software or problems that might be resolved by installing the latest software. If you continue experiencing problems after installing the software, use the previous steps in this document to troubleshoot additional problems.

Does your printer display a status of offline or printer offline больше информации the printer does not print? You will be directed to a set of detailed steps If your download does not start, click hp director windows 10. Sign Out. My Account. Dashboard FAQ. Download Print and Scan Doctor. If your printer is not listed, увидеть больше it on and click Retry.

If there is a connection problem, follow the instructions in the tool. Hp director windows 10 on the problem, click either Fix Printing or Fix Scanning. Test results are displayed with icons. A checkmark means your printer passed. A wrench means a hp director windows 10 was found and fixed. An exclamation mark means a test failed and was skipped. An X means the printer has a problem. Follow the instructions to fix it.

Try these recommendations and procedures to troubleshoot and avoid wireless connectivity issues. Try these tips and procedures to привожу ссылку and avoid wired network connectivity issues. Ethernet Cable 2. Phone Cable Reconnect the cable: Disconnect, and then reconnect the Ethernet cable to the rear of the printer, and then plug the cable into another valid port on the router.

Try these tips and procedures to help troubleshoot hp director windows 10 avoid USB connectivity issues.

Is your printer currently offline? Yes No. Your software is downloading Select registration option. Select a location.



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